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November 19, 2005

Amazonと機械仕掛けのトルコ人(後編)

 Google BaseとかGoogleが立て続けにリリースする新サービスの陰に隠れてしまってか、ブログ上でもあまり活発に取り上げられていないようだが、Mechanical TurkというサービスもまさにWEB2.0的な、場合によってはかなり大化けしそうなポテンシャルをもっている気がする。

 このサービスは要するに、アマゾンというサイバー市場で、今後は本やCDと並んで「労働」という商品も陳列されるということだ。床屋とか道路工事とかリアルな仕事は無理にしても、オンラインで処理できるようなオフィスワークに関しては、誰でも簡単に世界中の労働者に向かって外注できるようになる。これは今も急速に伸びている海外アウトソーシングを一気にコモディティ化(だれでも簡単に利用できる)することであり、しかも1分でできるようなbitなサイズにまで作業を小分けして外注できるので、まさに「労働市場のロングテール」を実現するものだ(参考)

 従来、労働という商品は移民や出稼ぎという形で生身の人間が動く以外に国をまたいで移動することはなかったが、近年はITの進歩によって、ソフト開発とかコールセンターなどについては、海外アウトソーシングが急速に伸びており、アメリカでは「国内の職を奪うものだ」と政治問題化もしているようだ。

【海外アウトソーシングの現状の参考記事】

海外アウトソーシング:結局問題は何なのか?
資本主義、貿易、海外アウトソーシング
日本人として海外アウトソーシングに向き合うと
ITで変わる世界 変わらぬ日本
加速するサービス業の海外アウトソーシング

Mechanical Turkを体験したアメリカ人の間では「1回3セント?マクドナルドより安い時給の仕事を誰がやるか!」とブーイングが起きているようだが、梅田さんの言う「グーグル経済圏」においては、

それはフルタイムの安定した仕事に従事する「持てる者」の発想だ。グーグル経済圏に最も敏感に反応するのは「持たざるもの」である。学生時代に月二万円、三万円の家庭教師の仕事がどれほど意味あるものだったかを思い出そう。

ライバルは時給700円でも働く学生ばかりでない。われわれ先進国の高給取りな労働者と、時給70円で喜んで働く国の人々とが同じ巨大な土俵の上で戦わなくてはならなくなる。世界は平らになりつつあるのだ。1回3セントの給料が高いか安いかは、ボーダーレス化した労働マーケットが決めることだ。

日本は日本語というバリアに守られているから大丈夫だという甘い考えも通用しない。世界中の「安くて有能な労働者」を使いこなすコスト体質をもった世界的企業と戦わなければいけないのだから。

アメリカで既に問題になりつつあるように、日本国内でも単純作業に従事する人々と、新たなテクノロジーを開発したり、新テクノロジーを組み合わせたアイデアで新しい富を生み出す「勝ち組」との間の2極化はますます避けがたくなるのではないか。

【注】
現時点でのMechanical Turkはβ版であり、現時点では依頼主はアメリカの拠点をもつ企業または個人に限定されているようだ(遅かれ早かれ世界中に拡大するだろうが)。作業する側はAmazonのIDがあればどこの人でも可能(現金を引き出すにはアメリカの銀行口座が必要)。

当面のハードルは、発注者側はAPIに則ったフォーマットで発注しなきゃいけないから、プログラミングの理解が求められる点だろう。オークションのように誰でも使えるサービスではない。だがAmazonも楽観的というか勝手なもので、FAQで「だれでも簡単に発注できるようなソフトを、そのうち誰かが勝手に開発してくれるでしょう」みたいなことを書いちゃってる。なんてWEB2.0的な対応!

将来的には、作業をする側の信頼度のレーティングやスキルレベルの認定機能みたいのをうまく組み込めば、単純作業だけでなく、複雑で高度な仕事についても、この仕組みを通じて取引できるようになるのではないか。

アマゾンの開発者も、「このサービスがどのように利用され発展していくか予想できない」と言っているが、クリティカルマス(臨界点)を獲得できれば、すごいことになるような気がする。

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I just don't have anything to say right now. My mind is like a fog, but pfft. It's not important. So it goes. My life's been pretty boring recently, but whatever. I've basically been doing nothing worth mentioning. [Read More]

Tracked on June 18, 2007 at 01:47 PM

» buy vicodin online [buy vicodin online]
I've just been sitting around waiting for something to happen, but it's not important. I haven't gotten anything done today, not that it matters. I haven't been up to anything , but eh. Pretty much nothing seems worth doing. [Read More]

Tracked on June 30, 2007 at 02:48 AM

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